Question 1

What exactly is 'Semantic Search'?

Accepted Answer

Unlike keyword search that looks for exact word matches, semantic search understands the context and intent. We vectorize your company's profile and compare it mathematically to the RFP requirements to find deep conceptual matches.

Question 2

Is my company data used to train the models?

Accepted Answer

No. Your proprietary documents and search history are strictly isolated within your workspace. We never use client data to train our shared base models.

Question 3

Can I cancel my subscription any time?

Accepted Answer

Yes. You can cancel at the end of any billing period with no penalty. We offer a 14-day 'No Questions Asked' refund policy for your first purchase.

Question 4

Do you support international procurement?

Accepted Answer

We cover Canadian federal, provincial, and municipal sources today, with US expansion on the roadmap. Contact sales for geography validation.